
Damien Silès: Retail in the Phygital Age

Virginie Lavoie

Pierre-Étienne Bousquet

Damien Silès
Descriptions/ links : In this episode of L'Update, Virginie and Pierre-Étienne welcome Damien Silès, General Manager of the Conseil québécois du commerce de détail (CQCD), to discuss surprising developments in the industry and the fusion of physical and digital retail: phygital!
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